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Contact Us


Call: 614.487.6650 • Toll-Free: 800.443.5698

Text: 800.443.5698

Phone Banking: 614.487.6655 • 800.331.4811

Activate Debit or Credit Cards: 800.631.3197

Set / Reset PIN: 888.886.0083

Lost/Stolen Visa Debit or Credit Cards: 866.652.7170 (24-hours a day)

Text Alerts

Informational Alerts: Text "ENROLL" to 877.360.6446 to receive alerts on temporary service limitations, branch closures, and scheduled maintenance impacting services.

Postal Mail

P.O. Box 5005
Hilliard, OH 43026

Routing Number


Contact Form

In the interest of safety and security of your private information, we advise you not to put specific account numbers or other identifying information in your request.

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