In the interest of safety and security of your private information, we advise you not to put specific account numbers or other identifying information in your request.
- To send us a secure message, please log in to the Online Banking Communication Center (located at top of page in Online Banking).
Telephone
Call: 614.487.6650 • Toll-Free: 800.443.5698
Text: 800.443.5698
Phone Banking: 614.487.6655 • 800.331.4811
Activate Debit or Credit Cards: 800.631.3197
Set / Reset PIN: 888.886.0083
Lost/Stolen Visa Debit or Credit Cards: 866.652.7170 (24-hours a day)
Informational Alerts: Text "Enroll Info" or "Enroll Information" to 800.443.5698 to receive alerts on temporary service limitations, branch closures, and scheduled maintenance impacting services.
Postal Mail
P.O. Box 5005
Hilliard, OH 43026
routing Number
244077886
Contact Form