11-12-2010; AudioConnect System Upgrade Coming Dec. 6
New features make banking even easier
On Dec. 6, AudioConnect will undergo a system upgrade to bring you enhanced services and more versatility. The most notable change will be the choice to perform your transactions by speech recognition or by keypad. The speech recognition service allows you to retrieve information easily and conveniently.
The new AudioConnect is also customized to each member's accounts, so it will not ask you if you want to hear information about a Money Market Account or Certificate, unless you have one of these services. You'll be able to navigate through menus and complete your transaction more quickly so you can get back to your day.
For added security of your accounts, Member-to-Member transfers are only available if you are authorized to do so. Even if you have made past transfers of this nature, you will have to file an authorization form with the credit union to continue. We apologize for any inconvenience. To download the form, please visit the Info Center, and click on Forms to find the "Member-to-Member Transfer Authorization" form.